FAQs
Why can’t I see pricing?
Pricing is reserved for our beauty profession customers
My hairdryer stopped working. What do I do?
My hairdryer has a blue light on. What should I do about it?
How can I activate the Sensor Touch on my Nano Ion Hair Dryer?
I am a distributor, can I stock your products in my store/s?
Yes. For all distribution enquiries, please contact our customer service team at truestyle@noegohair.com or call us on +61 7 5564 6977.
What payment methods do you accept?
We currently accept the following payment methods:
ACCOUNT
How can I qualify for a Professional Account?
Professional Accounts are available for qualified beauty industry professionals and students. We do require you to provide proof of your credentials. This can be in the form of any of the below:
- Your professional website
- Social Media Pages/Handle
- Certificate of Completion/Qualification
- Student Id or Acceptance Letter
Create a trade account here.
I’m not a beauty professional, can I shop these product for myself?
If you are not a beauty professional and you are wanting to purchase products from our site, please visit our retail website.
This is a site for retails purchase only.
SHIPPING / RETURNS
Do you offer pick up options?
Yes. Pick up is available from our showroom: 5 Distribution Avenue Molendinar QLD 4214 Australia
How long will it take my order to arrive?
For all information on the delivery of your order, please view our shipping policy page.
